Do you have questions?

Contact us. We are here to help you!

Phone: (805) 917-8913

Email: contact@rrmusickeys.com

Monday – Sunday

9AM – 8PM (PST)

Customer Service

Welcome to our Customer Service page. Our goal is to provide you with the best shopping experience and support you every step of the way.

Orders & Shipping

  • Orders are processed within 1–2 business days.

  • You will receive a confirmation email with tracking information once your order ships.

  • Shipping times may vary depending on your location.

    • We are not responsible for delays caused by carriers.
    • Free shipping on items over $40 or if total cart price is over $40.
    • For items and carts under $40: flat rate shipping is $6.50

    • Returns & Exchanges

    • We accept returns within 30 days of purchase.

    • Items must be unused and in original packaging.

    • Customers are responsible for return shipping unless the item is defective or incorrect.

    • To start a return, contact us using the information below.

    Warranty & Product Support

    • All products include manufacturer warranty when applicable.

    • If you receive a defective item, contact us within 7 days of delivery.

    • Our team will help with troubleshooting, replacement, or repair options.

    Payments & Security

    • We accept all major credit cards and secure payment methods.

    • Your personal information is encrypted and protected.

    Contact Us

    If you have any questions, we’re here to help.

    Email: contact@rrmusickeys.com
    Phone: (805) 917-8913
    Hours: Monday – Friday, 9AM – 8PM (PST)

    We respond within 24–48 hours.

    Customer Satisfaction Guarantee

    Your satisfaction is our priority. We are committed to providing quality products and excellent service.

    Get in touch with us